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Dear Ken,

I wanted to write you this letter to personally commend Traci Zycha-Garcia for her tremendous customer service of the past few months…For a variety of reasons the placement of this insurance has been time consuming and I’m sure a lot of work for Traci. Nonetheless, throughout the entire process she has been cheerful, helpful and most importantly, extremely responsive to my questions and concerns. As a person who oversees almost 4,000 sales people in my organization, I know good sales and customer service talent when I see it…Thanks again for all of your help.

Brett White
President
CB Richard Ellis
Los Angeles, CA

Dear Bill,

One of our tenants recently emailed me to the effect that the insurance premium for his facility seemed really high. His sister owns a local insurance agency and he wanted me to know that he was forwarding a copy of the policy to her to see how far out of line the rates really are (and, I’m sure, try to get his sister a new client as well). The tenant’s sister called me yesterday and said the following, “The rates on your policy are the best possible. I told my brother to get off your back, that he won’t get any better rate anywhere.” We always thought you did great work on our behalf – but it’s immensely gratifying to have this confirmed by your direct competition. Thanks for everything you do.

Roberta J. Lyman
Vice President
Dennis Korn, Inc.
Business and Property Management
Calabasas, CA

To Whom It May Concern,

I was in a desparate spot, being dropped by my insurer of 25 years and Tegner-Miller got me insured in no time!

Dr. Tim Shepherd,
Lewisville, Tx